Our booking and cancellation conditions

Booking and Cancellation Policy at the Strandhotel Orchidee at Lake Klopein

To ensure your holiday at Lake Klopein starts off relaxing, you’ll find all the important information here regarding booking, deposit, arrival and departure, as well as our cancellation policy. Transparency and fairness are especially important to us. Therefore, our booking conditions are based on the regulations of the Austrian Hotel Association.

After booking, you will receive a written booking confirmation with all relevant information about your stay. Arrival at the Orchidee family-run, inclusive beach hotel is convenient in the afternoon, while you will have ample time for a pleasant check-out on your departure day.

For unforeseen events, we recommend taking out travel cancellation insurance. This way, you are optimally protected in the event of illness or other important reasons. Travel groups, families, seniors, and guests with dogs will also find all the important information on payment methods, reservations, and cancellation deadlines on this page.

Our goal is to offer you the greatest possible security and clarity even before your arrival, so that you can enjoy your holiday directly at Lake Klopein without any worries.